Utility Expense Management
Invoice Processing, Vacancy Cost Recovery & Energy Benchmarking
Take Control of Your Utility Expenses
With our Utility Expense Management (UEM) services, we take over the time-consuming challenge of processing your property’s master utility, internet and telecom provider invoices. We ensure your bills are paid accurately and on time. Leveraging our 36 years of utility management expertise, we analyze each invoice looking for provider billing errors and opportunities for your company to save money. When we find a utility or telecom provider billing error, we can dispute the charges on your behalf.
Guardian’s Utility Expense Management service will reduce AP workload, eliminate late fees, increase NOI and save you money. You will save even more when coupling UEM with a submeter or RUBS utility bill back service. In selected markets, Guardian offers UEM services at no additional cost to our submeter or RUBS multifamily real estate clients.
Utility Invoice Processing
Errors & Disputes
When we find a utility or telecom provider billing error, we will dispute charges on your behalf. We follow up with the provider to ensure disputes are resolved in a timely manner.
Vacancy Cost Recovery
With our Vacancy Cost Recovery (VCR) service, Guardian’s team of utility management experts will monitor and flag any overlap between when a resident moves into their apartment and when she or he actually transfers the electric provider utility bill from the property into their name. Violators are charged a penalty fee plus utility charges owed. This service is available free to our Utility Expense Management (UEM) clients and pairs nicely with a submeter or RUBS bill back program. Vacant Cost Recovery ensures all utility costs are properly allocated to the resident and not paid by the owner.
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Why we partner with
RadiusPoint's ExpenseLogic is the most intelligent and flexible software application and service offering in the industry.
ExpenseLogic’s superior technology, coupled with the technical expertise of the RadiusPoint staff, transforms billing data into immediate cost savings, strategic information and insight.
RadiusPoint's services and software tools consistently exceed the expectations of our clients in the management of the lifelines of their properties.