News & Updates

On October 20, 2013, The Columbus Dispatch published the first of a series of front-page investigative reports about the billing practices of two Central Ohio third-party utility resellers. Among other things, the articles found that apartment and condominium residents billed by the resellers were charged as much as 40 percent more than the cost of the utility. In an accompanying article, the Dispatch contrasted these two resellers with Guardian’s billing practices. In the i

Apartment hunting in Columbus, Ohio? Some Columbus apartment communities use third-party resellers who mark-up resident utility charges above actual costs. Get the facts before you select a new apartment: Fact 1 A Columbus Dispatch investigative report documented utility reseller mark-ups of 5% to 40%. The Columbus Dispatch conducted a 10-month investigation of third-party resellers marking up utilities in Columbus apartment communities. Results were released by the Dispatc