Submetering in North Carolina is regulated by the North Carolina Utilities Commission (NCUC). The commission has established a comprehensive regulatory framework. Key elements of North Carolina’s submetering and utility billing regulations are summarized below.
For more information about the North Carolina regulatory environment, please contact our Regional Sales Manager, Branham Stovall, at (919) 723-3739 or email Branham at firstname.lastname@example.org.
North Carolina’s submetering regulations exclude apartments with 14 or fewer units and all condominium communities.
North Carolina’s submetering regulations specifically prohibit the use of all ratio utility billing systems RUBS within the State. Each rental unit is required to have an individual water submeter.
Gas Submetering Prohibited
The State of North Carolina disallows submetering of gas utility service.
Electric submetering is permitted under certain circumstances. Click General Assembly of North Carolina, Senate Bill 533
Hot Water Capture/Cold Water Allocation
Apartments built before 1989 are permitted to use a Hot Water Capture/Cold Water Allocation method to measure water usage in each apartment unit.
Billing of refuse service in apartment communities is not regulated in North Carolina.
Application and Certificate
Apartments with 15 or more rental units are required to submit an application to the NCUC. Once the application has been approved, the NCUC will issue a certificate permitting the apartment community to begin billing tenants for water and sewer service.
Application forms are available at www.ncuc.net/appforms/forms.html
Guardian Water & Power provides assistance in completing the application and obtaining a certificate. For more information, please contact our Regional Sales Manager, Branham Stovall, at (919) 723-3739 or email Branham at email@example.com.
The North Carolina Utility Commission has capped billing fees at $3.75 per unit per month. Late fees and occupancy update charges are not permitted.
The information presented above is a general guide to the state’s submetering regulatory environment. It is not intended to be used as legal advice in the conduct of business within the state.
For additional information, please see the following sources:
North Carolina Rule 18
North Carolina Application for Certificate
North Carolina General Statues Chapter 62-110.3
North Carolina General Statues Chapter 62-302
North Carolina General Statues Chapter 62-110
North Carolina General Statutes, Chapter 62
Regulatory Fee Reporting
North Carolina Commission Rules and Regulations, Chapter 22
North Carolina General Assembly, Senate Bill 533