Submetering & Utility Billing Since 1983

Corporate Headquarters: 1650 Watermark Dr, Columbus, Ohio

A History of Submetering Sucess

Guardian Water & Power provides a full suite of utility cost recovery services including submeter system design, submeter installation services, data acquisition, utility billing, collections and utility expense management - all backed by a 36 year commitment to superior customer service.   Our primary markets are multi-unit residential and commercial properties including apartments, condominiums, shopping centers, offices, marinas and manufactured housing communities.   We create value for our customers by minimizing property utility usage, maximizing recovery of utility costs, lowering operating expenses and increasing property valuations. By creating value for our customers, we help conserve water and energy resources. 

Our first priority is to efficiently recover utility costs through the application of submetering measurement technologies. Guardian technologies are supported by an in-house staff of programmers and web application engineers. Headquartered in Columbus, Guardian maintains regional sales and service centers in Austin, Cranford, Honolulu, Jacksonville, Raleigh, San Diego and Tacoma. We work directly with our customers to increase net operating income, improve property valuation and promote water and energy conservation. 

Founded in 1983, our original name was WaterMaster America, Inc. and our primary business focus was water submetering. Since our founding, we've pioneered several water submetering concepts and techniques including customer equivalency billing practices, consumption analysis procedures, radio-frequency submeter kits for client-installed systems and innovative financing options. 

 

 

 

 

In the early years of our business, we consulted with various regulatory agencies and participated in efforts to help solidify the legal foundation of utility submetering in the United States. Our current regulatory attorney has been recognized in The Best Lawyers in America® for energy law. 

Advances in submetering technology coupled with rising energy costs gradually broadened the scope of our work to include gas and electric submetering. In 2001, we established our PowerMaster® subsidiary to provide gas and electric submetering services. Today, we offer all of our submetering and utility management services under one name: Guardian Water & Power, Inc. 

Over the years, we have continuously invested in GuardianSoft+®, our utility billing platform. In 2007, we created our GuardianLink+® module to help clients save time and improve utility management services. GuardianLink+® which provides complete data integration with all major property management software including RentManager, OneSite, AMSI and Yardi. GuardianLink+ ensures data accuracy and allows on-site staff to focus on property management and improving resident retention.  In 2008, we launched GuardianScan+®, which provides residents and property managers with real-time leak detection and energy analytics.

The ongoing development of GuardianSoft+® and its related modules is supported by our in-house team of software engineers and web application programmers. While other companies outsource their IT function and purchase off-the-shelf billing software, we believe our in-house development team makes us more responsive to client needs and better able to control utility management costs. 

We believe it is fundamentally important to clearly understand the difference between what we can and cannot control, so we focus our time, talent and capital on those things we can control. In keeping with this core belief, we staff our own IT department team, bill processing facility and meter installation and service departments.   We cultivate a work environment that rewards tenacity, inquisitiveness and personal integrity. We offer our employees increasingly attractive compensation and performance-based incentives. We make every effort to promote employees to higher levels of responsibility from within the company. 

As one of the oldest and most established submetering and utility billing companies in the country, our longevity speaks to our commitment to the future. This commitment is reflected in our ongoing investments in our employees, our IT infrastructure and our client and vendor relationships. 

Founder and CEO Harry Apostolos (pictured far left) along with original office staff in 1983

 

Leadership Team

Founder & CEO

Harry Apostolos

In the early 1980s, Harry noticed a textbook case of market inefficiency while managing apartments on the north side of ...[Read More]

Board Member

Grant Neilley

Originally growing up on the family farm outside Cambridge Ohio, Grant began his accounting career in 1982 ... [Read More]

Chief Financial Officer

Scott Dodson

Vice President Bus. Development

Sean Dicks

Sean has over 25 years of experience in utility management. Regarded by many as an expert in the industry ... [Read More]

Director of Strategic Accounts

Jaclyn LaFave

Jaclyn provides account representation for public sector clients including military bases and housing authorities ... [Read More]

Finance Manager

George Gagnon

George started at Guardian in 2002 as an accounting coordinator and is now department manager.   George is responsible for ... [Read More]

Rhonda has over 20 years of experience in the submetering and utility billing industry.  She started at Guardian in 2002 ... [Read More]

Vice President Operations - East

Rhonda Neville

Noah oversees all aspects of meter maintenance and wireless RF system troubleshooting.  In addition, Noah ... [Read More]

Director of Technical Services

Noah Neal

Tricia is responsible for all HR functions at Guardian and continues to build employee engagement ... [Read More]

Director of Human Resources

Tricia Ricchino

Stephanie started with Guardian in 2009 as a CSR.  In 2011 she moved into New Account set up before accepting her current... [Read More]

Operations Manager

Stephanie Palma

In partnership with the executive management team, Jen creates leading-edge customer solutions in support of ... [Read More]

Vice President Operations - West

Jen Apostolos

Julie has over 16 years of experience in the utility billing industry.  She started as a billing coordinator before ... [Read More]

Director of Accounts

Julie Tittel

Robert first joined Guardian in 2003.  Robert's team has built and maintained GuardianSoft+, our ... [Read More]

IT Manager

Robert Kennedy