Customer Satisfaction For Over 36 Years
Founded in 1983, Guardian provides a full suite of utility cost recovery services including submeter system design, submeter installation services, data acquisition, utility billing, collections and utility management - all backed by a 36 year commitment to superior customer service. Our primary markets are multi-unit residential and commercial properties including apartments, condominiums, shopping centers, offices and manufactured housing communities. We create value for our customers by minimizing property utility usage, maximizing recovery of utility costs, lowering operating expenses and increasing property valuations. By creating value for our customers, we help conserve water and energy resources.
Our first priority is to efficiently recover utility costs through the application of submetering measurement technologies. Guardian technologies are supported by an in-house staff of programmers and web application engineers. Headquartered in Columbus, Guardian maintains regional sales and service centers in Austin, Honolulu, Jacksonville, Tacoma, San Diego and Raleigh. We work directly with our customers to increase net operating income, improve property valuation and promote water and energy conservation.
We believe it is fundamentally important to clearly understand the difference between what we can and cannot control, so we focus our time, talent and capital on those things we can control. In keeping with this core belief, we staff our own IT department team, bill processing facility and meter installation and service departments. We cultivate a work environment that rewards tenacity, inquisitiveness and personal integrity. We offer our employees increasingly attractive compensation and performance-based incentives. We make every effort to promote employees to higher levels of responsibility from within the company.
Our vendors play a key role in helping us achieve our mission. We protect and strengthen our vendor relationships by maintaining a long-term vendor payment record that has earned Guardian the highest possible Dun & Bradstreet credit rating for a company in our size range.