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Compare Guardian Billing Summaries to City Utility Bills

Guardian Water & Power, a leading provider of utility submetering products and billing services provides a billing method which is designed to pass through charges equal to that of the property’s municipal billing provider. While Guardian makes every effort to keep billing rates current for the property, it’s a good practice for the property manager to compare city utility bills  to their Guardian billing summaries. While many municipalities change their rates only once a year, certain factors can change including impervious area of a property or new charges established by the city. Billing formats and schedules can change too and it’s important to be familiar with the city’s billing method in order to ensure the property is billed correctly.

Billing discrepancies between the city bill and what Guardian is billing to residents could mean rate differences, equipment problems, or possible  indication of a leak. Close monitoring of the Guardian statement and the city bill may prompt the property manager to inquire about utility usage amounts and schedule service if needed. When comparing the Guardian billing summaries to the city bill, make sure to compare similar billing periods. Avoid the hassle of tenant complaints of high bills and lost money due to a leaks, by monitoring your Guardian billing summary on a regular basis.

If you are questioning a charge appearing on the city bill or need help understanding your billing summary you may contact Guardian Rates Analyst, Sara Robinson at 614 388-6015 or srobinson@guardianwp.com.

About Guardian

Guardian Water & Power is a leading provider of submetering products and utility cost recovery services with over 30 years of experience in the multifamily industry.  Headquartered in Columbus, Guardian maintains regional offices in Raleigh, Seattle and Ann Arbor.  For more information visit guardianwp.com.

Guardian contracts with Astora Devlopment of Seattle, WA

Guardian Water & Power, a leading provider of submetering products and billing services, recently contracted with Astora Construction & Development of Seattle, WA. Guardian Water & Power will provide it’s new construction submeter installation and project management services for the new LaVita Apartments in the University District of Seattle.  In it’s final stages of construction, LaVita Apartments will achieve four-star Built Green status with it’s recycled material structural components, superior insulation & air quality, energy efficient fixtures and individual utility metering.

Guardian installed VersaMag water submeters equipped with Tehama Wireless monitoring equipment.  This state-of-the-art submetering system enables management to track water consumption data by apartment to pinpoint leaks and manage utility expenses once billing services commence this autumn. Residents of the new LaVita Apartments will have the convenience of managing their utilities at the new Guardian Water & Power mobile application.

About Guardian

Guardian Water & Power is a full-service submetering and utility billing company with over 30 years of experience in the multifamily industry.  Headquartered in Columbus, Guardian maintains regional offices in Raleigh, Seattle and Ann Arbor.  For more information visit guardianwp.com.

Rockville, MD to See a Steep Water Rate Increase

APRIL 22, 2014 — Rockville, Maryland will see a significant increase in water/sewer rates according to an article recently published by the Gazette. The increase comes as part of the city manager’s request to increase the 2015 budget by 2.5%. The mayor referred to this budget increase as “responsible growth.” The proposed increase is 8% for water usage and 6.1% for sewer rates. Both of these funds are supposed to be self-supporting, but currently both are running with significant deficits. The water fund has a $5 million deficit and the sewer fund has a $2 million deficit.  This increase seems to be a part of a nationwide theme. A lot of cities are needing to increase their water/sewer rates in order to keep up with maintenance and higher usage.

As a multifamily property owner, if you currently include water/sewer in the rent, you are in a precarious position.  Submetering is the ideal protection against these rate increases.  By passing through water/sewer rates to residents, you increase revenue without increasing rent as well as protect yourself from uncertainty surrounding rate increases.

Guardian Water & Power installs and monitors water submetering multi-unit residential and commercial properties. These systems typically connect individual meters through a radio frequency network that transmits readings once a day to Guardian’s national billing center. Guardian provides meter installation, maintenance and utility billing services for real estate investors in over 30 states, the District of Columbia and Canada. For more information about Guardian Water & Power and what we can do for you visit guardianwp.com or contact our sales team at 877-291-3141. 

Seattle Water Rate to Increase 30%

JANUARY 28, 2014 — Last week, the Seattle Times published an article “Seattle Public Utilities seeks steep rate hikes” that projects water/sewer rates to increase as much as 30% over the next 6 years. There are numerous on-going projects that include improving wastewater treatment facilities, improving solid-waste facilities, and EPA regulations that will account for the increase in rates. This decision will be discussed with customers at public utility meetings set to begin in February. Utility Director, Ray Hoffman, wants to determine what is most important to customers when it comes to their utility provider (ie: a focus on operational excellence or a focus on environmental protection).   In the past, Seattle Public Utilities has introduced separate rate increases on an annual basis. They think that implementing a six year plan that encompasses all potential rate increases will be more customer friendly.

As a multifamily property owner, if you currently include water/sewer in the rent, you are in a precarious position.  Submetering is the ideal protection against these rate increases.  By passing through water/sewer rates to residents, you increase revenue without increasing rent as well as protect yourself from uncertainty surrounding rate increases.

Guardian Water & Power installs and monitors water submetering multi-unit residential and commercial properties. These systems typically connect individual meters through a radio frequency network that transmits readings once a day to Guardian’s national billing center. Guardian provides meter installation, maintenance and utility billing services for real estate investors in over 30 states, the District of Columbia and Canada. For more information about Guardian Water & Power and what we can do for you visit guardianwp.com or contact our Seattle office at 206-271-6913. 

Recovering All Your Utility Costs?

When Guardian contracts with a multifamily community to install water submeters and begin an individual utility billing program, one of the first reporting tools that the owner or manager receives is a breakdown of utility consumption per unit and the payment amount they should expect to collect from each resident.  Since Guardian develops a property specific billing rate for each and every property, the total amount collected from Guardian bills should come within dollars of the property’s municipal water /sewer bill.  We encourage our clients to compare their municipal water bills to their Guardian statement because a discrepancy could mean previously unaccounted for leaks upstream from the water submeters.

A discrepancy between what Guardian bills and what the municipality bills could also mean that common area water consumption is not being accounted for.  A common area deduction (CAD) is a portion of your water/sewer expense that is not being measured by the individual submeters installed in each unit (e.g shared laundry facilities, swimming pool, clubhouse, etc).  This CAD expense can easily be recovered by implementing a RUBS plan that allocates the CAD back to residents based on occupant count in each unit.  The allocated cost is included on each resident’s Guardian bill and can add significant savings to your net operating income.

For more information on Guardian Water & Power and our low cost submetering and utility billing programs, click here or call 877-291-3141.